At Fisherman's Shack we are committed to selling only high quality products and services. If for any reason, anything you purchase is not to your satisfaction, it may be returned to us within 30 days. To return an item, just give us a call first at 1-503-838-6395 (10am - 4pm, PDT), or e-mail us at fishack@peak.org, so we can give you the correct return address. We will credit your account promptly. Please have your order information handy whenever you call or contact us.